MyBuy Privacy Policy

1. What this Privacy Policy covers

This Privacy Policy describes:

• What personal information we collect and how we collect it
• How we use personal information (including to deliver search, filtering, and AI-assisted features)
• When and with whom we share personal information
• Your rights and choices
• International transfers, security, and retention
• Cookies and similar technologies
• How to contact us

2. Definitions

3. Information we collect

A. Information you provide to us

We may collect:

• Contact and account information: name, email, phone number, login credentials for MyBuy
• Billing and transaction information: payment method details, billing address, purchase history, refunds (note: payment card details are typically processed by a payment processor; we may receive limited details such as last four digits and transaction status)
• Content you submit: saved searches, favorites, notes, feedback, messages you send to us, support requests
• Communications: emails, chats, and other correspondence with us; we may keep support records for quality assurance, training, and dispute resolution

B. Information we collect automatically

When you use the Services, we may collect:

• Device and technical data: IP address, device type, unique device identifiers, browser type, operating system, language, time zone, mobile carrier
• Usage data: pages viewed, features used, clicks, searches performed, timestamps, referral/exit pages
• General location: approximate location (e.g., city/province) inferred from IP address
• Cookies and similar technologies: described in Section 10

C. Information from third parties

We may receive information from:

• Payment processors (transaction status, fraud signals, subscription status)
• Analytics and advertising providers (aggregated or device-level performance data, where permitted)
• Marketplaces and partners where you connect or interact with third-party services (subject to your settings and the third party's terms)

D. Browser extension and marketplace connections (if applicable)

If you choose to use a MyBuy browser extension or connect Marketplaces through MyBuy, we may collect and process data needed to provide the feature you requested, such as:

• pages or listing results you view within supported Marketplaces while using the feature
• listing details necessary to summarize, compare, and filter results
• technical logs required to diagnose issues and improve the feature

4. How we use information

We use personal information to operate, maintain, and improve the Services, including to:

A. Provide and operate the Services

• create, maintain, and secure MyBuy accounts
• deliver search, filtering, saving, and item discovery features
• personalize results based on your preferences (e.g., location, categories, saved searches)
• process payments, credits, subscriptions, and related transactions
• provide customer support and respond to requests

B. AI-assisted features

MyBuy may use automated systems (including machine learning) to help:

• rank, categorize, summarize, compare, or highlight listings
• detect spam, fraud, suspicious activity, or abuse
• improve relevance and reduce duplicate or low-quality results

We may use aggregated and/or de-identified information to develop and improve these systems where permitted by law.

C. Communications and marketing

• send service and account messages (e.g., confirmations, security alerts, product updates)
• send marketing messages where permitted (you can opt out at any time)
• measure marketing performance and improve relevance

D. Safety, security, and compliance

• verify identity and prevent misuse
• monitor for fraud, unauthorized access, and harmful activity
• comply with legal obligations and enforce our Terms of Service

5. Legal bases for processing (where applicable)

Depending on your jurisdiction, we process personal information based on one or more of the following:

• Contract: to provide the Services you request (e.g., account creation, purchases)
• Legitimate interests: to operate, secure, and improve the Services (balanced against your rights)
• Consent: for certain cookies, marketing in some regions, or optional features
• Legal obligation: where required by law (e.g., recordkeeping, lawful requests)

6. How we share information

We may share personal information in the following circumstances:

A. Within MyBuy Software Inc.

We share information internally to operate and support the Services.

B. Service providers (processors)

We share information with vetted vendors who help us run our business (e.g., hosting, analytics, customer support tools, payment processing, fraud prevention). These vendors are required to protect information and use it only to provide services to us.

C. Business partners (only when relevant)

If we offer a co-branded program or partner feature, we may share limited information necessary to deliver that program. We will identify the partner and the nature of sharing at the time.

D. Legal, safety, and enforcement

We may disclose information if required or permitted by law, or if we believe in good faith it is necessary to:

• comply with legal process
• protect users, the public, or our Services
• enforce our Terms of Service
• prevent fraud or security incidents

E. Corporate transactions

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction. We will require the recipient to use information consistent with this Privacy Policy.

7. Your rights and choices

Depending on where you live, you may have rights to:

• access or receive a copy of your personal information
• correct inaccurate information
• request deletion (subject to legal exceptions)
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• opt out of marketing communications
• request portability (in some regions)

Marketing opt-out: You can unsubscribe using the link in our emails or by contacting us. Even if you opt out of marketing, we may still send important service or account messages.

8. International data transfers

MyBuy may store and process information in countries other than where you live. Our servers may be located in the United States and we may use service providers who operate globally. Where required, we use appropriate safeguards for international transfers.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Cookies and similar technologies

We use cookies and similar technologies (e.g., pixels, local storage) to:

• keep the Services working (essential cookies)
• remember preferences
• understand usage and improve performance (analytics)
• support advertising/measurement where enabled (advertising cookies)

You can manage cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may reduce functionality.

Do Not Track: Some browsers offer "Do Not Track" signals. There is no universal standard for responding to these signals; we will reassess if an accepted standard emerges.

11. Data retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law (e.g., security logs, financial records, disputes). Where appropriate, we may de-identify or aggregate information for analytics and product improvement.

12. Children's privacy

MyBuy is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, contact us and we will take appropriate steps.

13. Contact us

If you have questions, concerns, or requests about privacy, contact:

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business. The "Last updated" date at the top shows when this policy was most recently revised.